Before you consider hiring any carpet cleaning company to come into your home, you should ask a few questions to determine their quality. The questions you ask will give you more than just simple answers; they can also help you determine if the business is practicing any under-handed methods. Here is a short list of questions you should ask a carpet cleaning business before you hire them:
1. How long has your company been in business?
High quality companies stay in business for a long time and stay in the same location. You may wish to not discount newer companies however, because everyone has to start somewhere.
2. Can you provide me with references?
The answer to this question should be yes. Be wary of a business that cannot produce positive references. Don’t forget to check up on these references as well!
3. Does your company require that your employees get specific carpet cleaning training?
High quality carpet cleaning companies participate in training courses to ensure that their employees know how to best clean different types of carpet. Training from a place like The Institute of Inspection, Cleaning and Restoration Certification or IICRC can be very helpful.
4. What kinds of cleaning methods and products will you be using on my carpets?
Look for knowledgeable answers to this question. There are a number of different techniques and methods for cleaning specific brands and types of carpet, so you want to be sure that your cleaner knows the best methods and techniques for your specific situation.
5. How much does your company charge per square foot and are you insured and bonded?
These are things you need to know before you hire a business. Anyone who comes to clean your carpet should be fully licensed and bonded. A carpet cleaning company should also charge by the square foot, so be wary of businesses that charges by the room.