Not all lawn care services are created equal- some will do a much better job than others. In order to avoid hiring a low-quality company and dealing with the many problems that could occur if you do, it is recommended that you interview a company before you choose to hire them. Here are the 3 most important questions you should ask any lawn care service:
1. Are you licensed by the state and insured against liability?
The answer to both of these questions should be yes. In order to legally operate in the US a company must be licensed by the state. In order to avoid being sued if an employee is injured while working on your property or to receive compensation if they injure you a lawn service must carry liability insurance.
2. Will we be signing a contract?
Again, the answer to this question should be yes. A contract is a legal document that protects both you and the company. It makes sure that you receive all of the services promised to you for the money you have paid. Without a contract a lawn care service could take your money and not take care of your lawn!
3. Do you offer any form of guarantees?
A contract signed by both parties ensures that the lawn care service does the job they said they were going to do. But what happens if they do that job in a way that does not meet with your satisfaction? If you choose a lawn care company that doesn’t offer any guarantees then you may be out of luck. Customer service is important in any service industry. Make sure that the contract you sign with any lawn care service has some form of guarantee, so that you have some recourse if the job isn’t done right.
Asking these 3 simple questions could end up saving you a ton of hassle and headaches when you hire a lawn care service!