Choosing a reputable and high quality lawn care service can mean the difference between a great looking lawn and a troubling experience. In order to make sure that you pick the best company out of the hundreds of available choices you should do a little research. This can include asking the company’s previous customers for a testimonial, searching online consumer review websites and checking in with your local Chamber of Commerce and Better Business Bureau.
Here are a few things to look for when researching potential lawn care services:
1. A good reputation
The better the reputation- the more likely it is that you will receive the service you want. Check with the Chamber of Commerce and the BBB for official complaints and find out as much information as you can on an online consumer review website like Angie’s List.
2. Proper insurance and licenses
All businesses are required to be licensed by the state they operate in. All lawn care services should have liability insurance as well.
3. Membership in an industry trade association
Belonging to a trade organization like the Professional Grounds Management Society (PGMS) or the Professional Land Care Network (PLANET) doesn’t necessarily mean that a lawn care service will do a good job, but it does mean that the company cares enough to stay informed and educated about their industry.
4. A good record of customer service
You will want to choose a lawn care service with a good record of customer service, because odds are you will have to deal with a problem at one point or another. Good customer service can make all of the difference. Check for online referrals and recommendations. Ask for recommendations from trusted sources as well.
5. The ability to offer testimonials
A high quality and successful lawn care service will be able to offer you testimonials from their previously satisfied clients. Testimonials mean that the company has good customer service and a list of happy customers.
By taking the time to research potential lawn care services before you hire one will certainly make your life easier. It will also increase your chances of finding a hardworking, reputable and reliable lawn care service.